Shipping policy

Order Processing

All BOLDERIE products are made to order. Most orders are produced within 2–5 business days before shipment. Production times may vary depending on the product, order volume, and availability.

Shipping and Delivery

Delivery time consists of production time plus shipping time. Estimated delivery dates are not guaranteed.

For orders shipped within the United States, standard shipping generally takes approximately 3–8 business days after production.

Shipping Rates

Shipping costs are calculated and displayed at checkout before payment is completed.

Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where available. Tracking updates may take up to 48 hours to appear.

Multiple Shipments

Products in the same order may be produced at different facilities. Your order may therefore arrive in separate packages and on different dates. You will not be charged additional shipping fees because an order is divided into multiple shipments.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout. We are not responsible for orders that are delayed, lost, or returned because an incorrect or incomplete address was provided.

Please contact us as soon as possible if you notice an address error. Address changes cannot be guaranteed after an order enters production or ships.

Delayed or Lost Packages

Shipping delays may occur because of weather, carrier disruptions, customs processing, holidays, or other circumstances outside our control.

If your package has not arrived after the estimated delivery period, please check the tracking information and contact the carrier. You may also contact us at hellobolderie@gmail.com for assistance.

Contact

For shipping questions, contact us at:

hellobolderie@gmail.com